SERVICE AND SUPPORT

CIMID offers over 100 years of experience, supporting your investment from initial contact and justification to after sales service and spare parts.

Training is performed by CIMID’s factory-trained technicians. E-mail our Technical Department for more information at support@cimid.com or call (973) 227-8960. CIMID is Your Solutions Partner!

Our Customer Service Department is open from 8 a.m. to 5:30 p.m. EST, Monday through Friday.



FINANCING

CIMID offers leasing programs. When you lease a CIMID machine, you get the benefit of using your machine as you pay for it. Leasing a CIMID machine is easy. You will experience a fast turnaround on approvals. There are 60-month programs with buy-out options.

We lease machines from $50,000 to $5,000,000 through the largest North American leasing companies. To find out more, contact our leasing department at leasing@cimid.com. Start your journey of leasing a CIMID machine today.

"If you need a machine tool, and don’t invest in it, you end up paying for it without ever getting it." — Henry Ford



CONSULTING

CIMID offers a unique consulting service for improving grinding, polishing and buffing procedures. The consulting is actual hands-on training at the customer’s facilities with their operators. Our applications staff develops system processes as well as provides updates to existing procedures.

By using the right system (proper training + tools + consumables) man-hours required for the finishing operations will be reduced.

We use only proven techniques, the most up-to-date equipment available and the right consumable for the application and surface finish required. With all of the above, the results are improved productivity from those costly manual grinding, polishing and buffing operations.

This service is confidential and invoiced on an hourly or annual retainer basis. CIMID’s consultants deliver knowledgeable, creative solutions to your finishing projects. The consulting has proven to reduce man-hours by over 50 percent, as well as providing consistent finishes from operator to operator. Contact us now to see how this service improves your processes and profits.

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